Our Approach

2. Fix The Problem With Integrity

"At Next Generation We Don't Have Salespeople, We Have Owners - And We Deliver On What We Promise."

Our customers have said the biggest reasons they refer Next Generation to friends and neighbors is because "you do what you said you would do."

That seems obvious to us, but unfortunately in our industry there is a lot of over-promising and under-delivering. Why? Because most salespeople (the ones who make the initial promise) have nothing to do with the delivery of that promise - the actual mold prevention or remediation. You see a typical salesperson makes money by selling mold prevention and remediation jobs, not by making sure your mold problem has been removed safely and completely. The more jobs they sell the more money they make. Unfortunately, many salespeope will use "scare tactics" to pressure you to sign a contract at the first meeting. They only care about making the sale and moving on to the next potential buyer.

At Next Generation our salespeople are owners. We're more concerned with your satisfaction than the number of new jobs we've won. Our goal is to truly eliminate your mold problem and protect your investment - for us that's the satisfying part! In addition, we stand behind each completed project with a written warranty, so you know you can trust us, and our recommendations.

At Next Generation, our customers are not an interruption to our business - they are the very reason our business exists!

What You Should know before starting to search for or select a certified, reputable mold prevention and remediation company? Click through and review our Six-Point Approach for valuable tips and more details on what makes Next Generation unique and why we're the ONLY choice in the mold prevention and remediation industry.

The Next Generation Six-Point Approach

1. Identify the problem
2. Fix the problem with Integrity
3. Make sure the problem won't come back
4. No hidden costs
5. Guarantee Our Work
6. Provide Open Channel of Communication