💳 Refund Policy
Effective Date: Year 2026
This Refund Policy applies to all services provided by Next Generation Tech.
1. General Policy
Due to the nature of digital services, software development, and consulting, all payments are generally non-refundable once work has commenced.
2. Project-Based Services
- A deposit or upfront payment is required before work begins
- Payments for completed work or milestones are non-refundable
- Once a service has been delivered, it is not eligible for a refund
3. Cancellation Policy
- If a project is cancelled before work begins, a full or partial refund may be issued at our discretion
- If a project is cancelled after work has started, refunds will be limited and may only apply to uncompleted work
4. Subscription or Ongoing Services
- Clients may cancel ongoing services at any time
- No refunds will be provided for the current billing period once the service has started
5. Exceptions
Refunds may be considered in limited circumstances, including:
- Duplicate payments
- Billing errors
- Failure to deliver agreed services (subject to review)
6. Refund Requests
To request a refund, please contact us with:
- Your name and contact details
- Details of the service or project
- Reason for the request
Email: sales@nextgeneration-tech.com
7. Processing Time
Approved refunds will be processed within 7–14 business days using the original payment method.
8. Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time. Updates will be posted on this page.